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Support Forum & Contact Us

Have a question about your subscription, live match data, or want to suggest a new feature? We are here to help.

Get in Touch

Our dedicated engineering and support team reviews all inquiries promptly. Expect a response within 24 hours.

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Direct Email Support

sfnkdevapp@gmail.com

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In-App Purchase & Billing

For instant subscription cancellation, visit iOS Settings > Apple ID > Subscriptions.

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Match Data & Feed Status

Live feeds covering Premier League, La Liga, Serie A, Bundesliga, and Champions League operate 24/7.

✔ Swift Ticket Resolution

Include your device model (e.g. iPhone 15 Pro) and iOS version in your message for the fastest resolution.

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Quick Answers

Support FAQs

Because all in-app subscriptions are processed through Apple, refunds are issued directly by Apple Support. Go to reportaproblem.apple.com, sign in with your Apple ID, find Nova Soccer Pro, and request a refund.
Open Nova Soccer Pro > Tap the Settings icon in the bottom bar > Tap "Restore Purchases". This will force a refresh of your active Apple entitlement token and eliminate ads immediately.
Yes! We actively expand our competition coverage based on user demand. Select "Feature Suggestion" in the contact form above and let us know which league you would love to see.